Privacy Policy

1. Who We Are

Afkar Al-Alamiya ("we", "us", "our") operates the website www.afkaralawlama.com and the Afkar Tech accounting software and related services. We are the data controller for the personal data we collect through the website and the Service. You can contact us at info@afkaralawlama.com for any questions about this Privacy Policy or your personal data.

2. Data We Collect

We collect the following categories of personal data when you use our website or register for the Service:

  • Account and registration data: When you register, we collect your email address, a password (stored in encrypted form), your company name, and optionally your company logo. This data is necessary to create and manage your account and to provide you with access to the Afkar Tech program.
  • Usage and technical data: When you visit our website or use the Service, we may collect information such as your IP address, browser type, device information, and pages visited. This helps us operate and improve our services and ensure security.
  • Communications: If you contact us by email or through the website, we keep a record of your message and our response. We may also use your email to send you important notices about your account, the Service, or updates to our terms or this Privacy Policy.

3. Purposes of Processing

We use your personal data to:

  • Create and manage your user account and authenticate you when you log in.
  • Provide the Afkar Tech accounting software (including chart of accounts, trial balance and reports) and any consulting services you have requested.
  • Process payments and manage your subscription or plan.
  • Communicate with you about the Service, support requests, and important updates.
  • Improve our website and services, and to detect and prevent fraud or abuse.
  • Comply with applicable laws and regulations.

4. Legal Basis

We process your data on the basis of: (a) performance of the contract between you and us (e.g. to provide the Service you have subscribed to); (b) your consent where we have asked for it (e.g. for marketing communications); (c) our legitimate interests (e.g. to operate and secure our services, and to improve them); and (d) compliance with legal obligations where required.

5. Retention

We retain your personal data for as long as your account is active and for a period after termination as needed to comply with legal obligations, resolve disputes, and enforce our agreements. Account data (email, company name, logo) is retained according to our internal retention policy. You may request deletion of your data subject to applicable law and our ability to retain certain data where required.

6. Sharing and Disclosure

We do not sell your personal data to third parties. We may share your data with:

  • Service providers who assist us in hosting, payment processing, or support, under strict confidentiality and data protection obligations.
  • Public authorities when required by law or to protect our rights and the rights of others.

We do not transfer your data outside the Kingdom of Saudi Arabia except where necessary for the operation of the Service and in accordance with applicable data protection requirements.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Passwords are stored using industry-standard hashing. You are responsible for keeping your login credentials confidential.

8. Your Rights

Depending on applicable law, you may have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to or restrict certain processing; and, where processing is based on consent, to withdraw consent. To exercise these rights, please contact us at info@afkaralawlama.com. You may also have the right to lodge a complaint with a supervisory authority.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain your session, remember your language preference, and to analyze how the site is used. You can adjust your browser settings to refuse or limit cookies; some features of the website may not function fully if you disable cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on www.afkaralawlama.com and, where appropriate, notify you by email. We encourage you to review this policy periodically. Your continued use of the Service after the effective date of changes constitutes acceptance of the updated policy.

11. Contact

For any questions about this Privacy Policy or your personal data, please contact Afkar Al-Alamiya at info@afkaralawlama.com or through the contact information published on our website www.afkaralawlama.com.